Shipping Policy

Welcome to Glô  ! We’re committed to getting your Glô Screen delivered to you as quickly and safely as possible. Please review our shipping terms below.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order is shipped, you’ll receive a confirmation email with a tracking number.

Shipping Locations

We currently ship to most regions worldwide, including:
🇦🇪 United Arab Emirates (main market)

If your country isn’t listed at checkout, please contact us at [@glo.com] for assistance.

Estimated Delivery Time

  • UAE Orders: 2–5 business days

  • International Orders: 7–15 business days (depending on location and customs clearance)

Please note that delivery times are estimates and may vary due to external factors such as courier delays or customs inspections.

Shipping Costs

  • Free Shipping: Available for all orders (and selected promotions).

  • International Shipping: Calculated at checkout based on your location and chosen delivery method.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email.
You can track your shipment directly through our website or the courier’s tracking portal.

Delays & Lost Packages

While we do our best to ensure timely delivery, delays may occur due to:

  • High order volume

  • Customs inspections

  • Courier issues or weather disruptions

If your order is delayed or missing, please contact us at [@Glô.com] and we’ll help resolve it.

Incorrect Address or Delivery Issues

Please double-check your shipping details before submitting your order.
We are not responsible for packages lost or delayed due to incorrect addresses provided by the customer.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Need Help?

If you have questions about your order status or shipping, contact our support team at:

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM